How to find your voice – and own it

by Derek Halpern | Follow Him on Twitter Here

Back when I started creating content, I had an identity crisis.

When you met me in “real life,” I’d be a loud, quirky, arrogant, and sometimes even border-line obnoxious, and larger than life personality.

I’d say funny things like, “it’s not FREE today?” to random clerks. I’d walk into a restaurant and bellow, “What’s up!” to the hostess.

And apparently I’m so quirky that the other week when I had a Social Triggers team meeting in NYC, my assistant ordered my usual cappuccino , sparkling water, and a cup of ice at my favorite coffee shop, and the clerk said, “Wait, is this for Derek?”

(This coffee shop gets bombarded with probably 1,000+ customers a day. But they remember my order, heh).

But back when I started creating content, I showed NONE of this. I smashed my personality into a little box and threw that box out the window. I was scared that people would judge me because apparently being judged online was scary to me.

I told myself, “Well, I can’t show the real me. It would turn people off, and I don’t want to do that. I’m looking to help everyone!”

Sound familiar?

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55 comments

Use This Technique To Make A Bad Situation Better FAST

by Derek Halpern | Follow Him on Twitter Here

Bad things happen.

Sometimes REALLY BAD things.

Maybe your product launch flops. Maybe someone leaves a scathing review on your Amazon book page.

Or maybe some unforeseen technical glitch will cost your business thousands – or hundreds of thousands – of dollars in revenue.

As John Lennon said, “Life is what happens to us while we are making other plans.”

This is the reality of business and life. The question is, when these bad things happen, what should you do?
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Why I Love Unsubscribes

by Derek Halpern | Follow Him on Twitter Here

Email Unsubscribes

“How do I prevent people from unsubscribing from my email list?”

And my response is: WHY WOULD YOU WANT TO?

I LOVE when people unsubscribe.

Why?

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If you ever said (or thought), “I’m doing the best I can” you must watch my new video.

Because using this phrase, and other phrases like it, could be the difference between success and failure in business and life.

If I were you, I’d be thinking, “Whoa! Slow down… Mr. Bombastic.”

But for today, I’d like you to keep an open mind.

Go watch the video.

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98 comments

How to Deal With Clients Who Refuse To Pay

by Derek Halpern | Follow Him on Twitter Here

When I heard the phrase, “A Lannister always pays their debts” in Game of Thrones, I thought “Who doesn’t?”

…Until I started to run a business.

The sad reality is that there are people – a lot of people – who will happily take advantage of every benefit you have to offer them, but when it comes time to pay up, they’ll refuse to do so. It hurts. It’s frustrating. They’ll have an excuse, of course, but the bottom line is, you’re not getting paid.

What’s strange is, these same people will grab a pitchfork for a purse snatcher in NYC, but in the comfort of their own home, they’ll happily ignore your phone calls, delete your emails, and spend the money they owe you on something else. The hypocrisy will make your head spin.

I know this sounds ridiculous, but it happens. That’s why when I overheard some guy screaming on the phone, “I didn’t do this work for free mother $*#)@U$” it got me thinking…

That’s exactly what you DON’T do when someone refuses to pay you. Our first reaction to getting stiffed is usually anger, and we often display that anger out of impulse…

…But if you want your client to settle their debt, you need a little more finesse. And in my latest video, I show you exactly what to do.

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124 comments