Comments on: If you think selling is hard, see how easy it is when you ask people this one question

By: Erica

Erica — Fri, 28 Feb 2014 01:19:10 +0000

Like a duh. What a simple question that is so overlooked. How many testimonial opportunties have you missed. Considering people will mostly talk about there bad experiences but you have to ask them about there good experiences. Then they rave and coo. Nice.

By: Mary Ann Einarson

Mary Ann Einarson — Tue, 25 Feb 2014 23:13:11 +0000

Loved this!!! Jess Lively sent me your way, and I have a feeling that I’m going to be eternally grateful. I especially liked the little bit at the end about how reading testimonials makes you feel. (I’ll admit that when things seem extra bleak, I read them to myself – it helps to remind me why I’ve bet the farm.)

I’ll be changing my “Yotpo” message right away to include the big question. And, I’m anxious to dig into more of your material. Thank you!!!

By: Patty Ann

Patty Ann — Thu, 20 Feb 2014 19:16:01 +0000

Derek, you are all about common sense. Just what the world needs more of. Kudos to you!

By: Jordan

Jordan — Thu, 20 Feb 2014 12:01:30 +0000

I have a customer feedback form but never thought about including this question…I will integrate this now…instead of having a plain remarks box at the end, I will change that to “Why did you invest?” question. Let me see what my customers are coming up with…I hope I get some really good answers 🙂

By: Ivan Widjaya

Ivan Widjaya — Tue, 18 Feb 2014 01:18:56 +0000

Wow. I love reading your blog because your ideas are just amazing. I would definitely try this with out target market and see how it will turn out.

By: Janice

Janice — Mon, 10 Feb 2014 06:20:58 +0000

I am a volunteer swim coach but already have 5 clients that are excited about getting private lessons from me. You’re right, I should ask them why! Ps Love the haircut 🙂

By: Teresa

Teresa — Wed, 05 Feb 2014 00:09:43 +0000

I have watched of your videos and I plan to make this change to our website. Great insight and tips. I do use testominals but I never thought to connect them to, “not ready to buy today,here are 5 resons customers bought today”! Love it.Thanks again for your great insight!
Sincerely,
Teresa
Pure Integrity Soy Candles

By: Beth Charron

Beth Charron — Sun, 26 Jan 2014 22:59:48 +0000

I liked this video and I will make a point to ask this question of new subscribers. Thank you

By: Sid Kassidy

Sid Kassidy — Sun, 19 Jan 2014 23:48:53 +0000

I personaly send the question after a year. I sent a happy new year and explained my question. They understood and where happy to help. I would not ask it right away, after purchase when they did not see and used the product first. Maybe timing and way of asking.

By: dora g

dora g — Sun, 19 Jan 2014 23:30:42 +0000

Recently I bought something online and that’s exactly what I was asked on the order success page, “what’s the one thing that made you want to buy our product?”
That really freaked me out. The company I bought from was not well-known and I never bought from them before; and the question above got me wonder whether they mean that I shouldn’t have bought from them and whether they don’t even *know* why people should buy from them.

Is there a way to twist the question to avoid same kind of reaction?